Wise-Pay Errors

Transaction declined IntegraPay - Error Code: Failed Payment
Error How can this happen? The customer has gone over their daily limit The bank has stopped the payment for some reason Credit Card may have been St...
Thu, 28 Nov, 2019 at 12:25 AM
Error: Your payment has NOT been processed. Error Code:transactionAmountInCents must not be greater than $xxx
Error How can this happen? The error can occur when the maximum transaction limit in Integrapay is less than the maximum transaction limit in Wise-Pay.T...
Tue, 22 Oct, 2019 at 7:25 PM
Error: Invoice couldn't be processed for automatic payment. Scheduled payment date has exceeded this Merchant's Maximum allowed number of overdue days
Error How can this happen? Automatic Payments configuration settings contain: Maximum Days Past Due - This is if past due payments are enabled to be sc...
Mon, 14 Oct, 2019 at 4:43 PM
What is a Payment Error?
Error How can this happen? Invalid Card Insufficient Funds Expired Card Over the Merchant Payment limit
Mon, 11 Nov, 2019 at 9:20 PM
Payment Errors - Failed Payment: Transaction Declined
Error How can this happen? The customer has gone over their daily limit The bank has stopped the payment for some reason Credit Card may have been St...
Thu, 28 Nov, 2019 at 12:04 AM
What is a Processing Error
What is a processing error? A Batch Processing error occurs when the payment has been processed, however there has been issues saving the record in your...
Wed, 24 Oct, 2018 at 2:12 PM
Error Saving Item in Xero. Validation Message: An error occured in Xero. Check the API Status
Error How can this happen? This error could occur due to API outage of your Accounting Package. You can view the API status from this links: Xero - htt...
Thu, 28 Nov, 2019 at 12:39 AM
Disconnected Accounting System (QBO)
Error There is 1 disconnected connection to your accounting platform. This may be preventing parts of the system from functioning. Applies to: Connect...
Mon, 11 Nov, 2019 at 5:10 PM
Error validating Xml data against the schema
Error How can this happen? The banking system doesn't allow special characters on the Payer Company name. Solution Click Payer Admin Find the...
Mon, 11 Nov, 2019 at 5:19 PM
Invoice partially paid in Xero/QBO but partial payment does not reflect in Wise-Pay
Issue Invoice was partially paid in Xero, but does not reflect in Wise-Pay Applies to: ConnectWise Manage, Datto Autotask PSA, Xero, QuickBooks Online...
Thu, 21 Nov, 2019 at 8:49 AM