Configure: Pay Invoices that are Scheduled for Direct Debit

  1. Log into Wise-Pay
  2. Click Configure
  3. Click Merchants
  4. Click Edit
  5. Select Advanced Options
  6. Tick: Allow Payment When Scheduled (when enabled, real-time payments will automatically update or cancel existing scheduled payments)
  7. Click Save

Additional Information

What it means
This function is to safeguard the potential for payers from double paying an invoice that has already been scheduled / submitted for processing.  By allowing payers to pay an invoice that is scheduled, a new function has been created that will first check whether the payment can be cancelled if a payment was to be allowed prior to it's scheduled date.

For further information please refer to the following knowledge based article:
V1.3.3 Feature Release webinar 

Related Articles

1. Getting Started - Wise-Pay Setup
2. Getting Started - Merchant Configuration
3. Getting Started - Payment Services
4. Getting Started - Payer Admin
5. Getting Started - Accepting Payments
6. Getting Started - Scheduling Auto-Payments